This Privacy Policy explains how Erkenn Inc. collects, uses, stores and protects personal information when you visit our website, use our products or otherwise interact with us.
1. Who We Are
Erkenn Inc. ("Erkenn", "we", "us" or "our") is a technology company building adaptive intelligent systems powered by large language models. This policy applies to erkenn.com and related services, including PendLearn, unless a separate privacy notice is provided.
2. Information We Collect
We may collect information you provide directly, such as your name, email address, company details and messages sent through contact forms. We may also collect technical information automatically, including IP address, browser type, device information, pages viewed and referral sources, as well as cookie and analytics data where permitted.
3. How We Use Information
We use personal information to operate and improve our website and products, respond to inquiries, provide support, maintain security, analyze usage, communicate updates and comply with legal obligations. We process data only where we have a lawful basis, such as consent, contract performance, legitimate interests or legal requirements.
4. Cookies and Similar Technologies
We use essential cookies to keep the website secure and remember your preferences, including your cookie choices. Optional analytics cookies are used only with your consent. You can manage your preferences at any time through the cookie banner or the Cookie settings link in the footer.
5. Sharing of Information
We do not sell your personal information. We may share data with trusted service providers who help us host our website, analyze performance, provide email delivery or support operations, subject to appropriate contractual safeguards. We may also disclose information if required by law or to protect our rights, users or the public.
6. International Transfers
If we transfer personal information across borders, we take steps designed to ensure an adequate level of protection consistent with applicable data protection laws, including standard contractual clauses or other approved mechanisms where required.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention periods may vary depending on the type of data and how it is used.
8. Your Rights
Depending on your location, you may have rights to access, correct, delete or restrict processing of your personal information, object to certain processing, withdraw consent and request data portability. You may also have the right to lodge a complaint with a supervisory authority. To exercise your rights, contact us at contact@erkenn.com.
9. Children's Privacy
Our services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
10. Security
We implement administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse or alteration. However, no method of transmission or storage is completely secure.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. Material changes may also be communicated through the website or other appropriate channels.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, contact Erkenn Inc. at contact@erkenn.com.